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Public support access

Open your support session

If you received a support session ID and access token, use them here to review your current status, read responses, send a follow-up message, or confirm that the issue is resolved.

Token-based accessBounded session scopeNo full console access
Need a new assessment?

What you can do

Check your current session status, read prior messages, send a bounded follow-up, and confirm whether the issue is resolved.

What you cannot do

This page only works for the specific support session tied to your token. It does not provide access to other support cases or internal systems.

If your token fails

Re-check the session ID and token you were given. If access still fails, reply to the email that shared the link, or write to support@aagoai.com and we will help you regain access.